When does my eSIM start?

Short answer

Most travel plans activate when the eSIM first connects on a network in the destination—not necessarily at purchase—so you can install early and land connected.

Details

1. Install on Wi‑Fi before you fly (see install before you fly).
2. You can usually leave the travel line off or data off until you arrive if you want to avoid connecting early.
3. When you land, enable the eSIM line and data roaming if required so the plan can start and you get data.

Tips

• Validity length (for example 7 or 30 days) is measured from activation per your plan details on the account page.
• Buying or installing alone typically does not start the clock for standard travel plans.

Escalation

If your plan appears expired or active at the wrong time, contact support@puffinfi.com with your order reference and ICCID from Account → My eSIMs.