Help/Install
Install on Android
Download your PuffinFi eSIM on Android from Settings → Network & internet → SIMs using the QR code.
Short answer
On Android, connect to Wi‑Fi, open your PuffinFi QR from Account → My eSIMs or your install email, then go to Settings → Network & internet → SIMs → Download a SIM and scan the QR. When you land, turn on the eSIM line and data roaming if required.
Steps
- Connect to Wi‑Fi before you fly.
- Open your install QR in /account/esims or your PuffinFi install email.
- On Android: Settings → Network & internet → SIMs → Download a SIM (wording can vary by brand).
- Choose to use a QR code and scan it.
- When you land, enable the eSIM line and data roaming if your plan requires it.
Tips
- Samsung, Pixel, and other brands nest SIM settings slightly differently—look for “Add eSIM”, “Download SIM”, or “SIMs”.
- Keep your primary SIM for your usual number if you use dual SIM.
Escalation
If install fails after these steps, email support@puffinfi.com with your order reference, phone model, Android version if known, and the error text.